Shipping policy
SHIPPING POLICY
Processing Time Orders are typically processed within 1-3 business days. Please note that our handmade knitwear and outerwear items may require additional processing time during busy periods.
Shipping Methods & Costs We offer standard UK shipping on all orders. Shipping costs are calculated at checkout based on your location and order size.
Delivery Timeframes
- UK Standard Delivery: 3-5 business days
- Delivery times are estimates and begin from the date of dispatch
Tracking Information Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your delivery.
Shipping Restrictions We currently ship within the United Kingdom only. We do not ship to PO boxes.
Delays While we strive to meet our delivery estimates, please allow extra time during peak periods and holidays. We are not responsible for delays caused by the shipping carrier.
Lost or Damaged Items If your order arrives damaged or goes missing in transit, please contact us at [your email] within 48 hours of the expected delivery date so we can resolve the issue.
Contact Us For any shipping-related questions, please email us at mixshopone@outlook.com